COMPLAINTS' PROCEDURE

If you are happy or unhappy with any part of our service please let us know.

We will always address your suggestions and complaints. The practice has an in-house complaints procedure, should you have reason to complain please either telephone or write to our Practice Manager, Vivienne Hallworth.

PALS (Patient Advice & Liaison Services)

PALS provides advice and support to patients, relatives or carers. They will help sort out any concerns you may have about the care you have received. They can also guide you through different NHS services.

You can contact PALS by phoning 0161 426 5888.